The food is always great but delivery is slow, waited more than an hour tonight

Delivered quicker than expected, which was great. Pizza tasted amazing, as did the enormous large fish supper. Only negative was that the pizza clearly had been sitting at an angle and 4 slices had only streaks of cheese and topping left. Managed to salvage it and it was really tasty.

Always order from here but tonight was so disappointed the chicken breast was refried or fried to long was very brown on surface and chicken was extremely dry. I ordered salad and 2 portions of salad dressing. The salad was really wet with lots of excess water in container and got one portion of salad dressing.

Was lovely! Dont know why I was suprised but first time I've ate a whole calzone..honest..

Food was cold had to heat up in oven. But very tasty in a whole.

The food arrived nearly 2 hours after placing the order and it was cold when we got it.

Was told food would arrive 20.30, still not here at 20.35 so have them a call and kindly asked where our order was as had ordered at 19.30, to be told driver is literally just putting his bag in order and leaving so won’t be long. 21.00 comes bear in mind I stay a 5 min drive from the shop (didn’t have car to collect at time hence delivery) so calls shop again to be told driver will be with u any second as it’s been so busy. I explained they shouldn’t give a time if they are so busy then or at least call the customer to explain. Had to eventually have my mum go down in her car for a cash refund as food still hasn’t arrived but while she was at shop food arrived at 21.29 so was sent back to shop. Unfortunately won’t be back as some of the staff are very rude. The guy in store couldn’t have been nicer to my mum but some others just were very abrupt.

Food was raw

Food was delivered before it was due...was lovely

Perfect, as always

Lovely pizza, good delivery time and good value. Was starving and ate far too much of it! 😋

Meal only just warm; had to be heated up. Fish was the thinnest fillet we've ever had. Would not use again.

Can’t order sauce on your website for chips. Got chicken kebab but can only order one sauce but I wanted chilli and salad dressing. Doesn’t seem a big deal but annoying

I ordered my pizza at 8. 05pm. Made at least 3 calls chasing it and it was finally delivered at 10.10pm. The fact I still had to pay for it and the delivery charge was disgusting. It was a Wednesday evening, there is no take away place that busy and it it was, then they had my details, the coukd have alerted me to the fact it was going to be so long. The pizza wasnt as hot as I would have expected it to be either. I was very disappointed. I will say though, if there were no issues I would have written a good review but sadly this is not the case. Mandy

Ordered...delivered...eaten...enjoyed...👍

The food from here is always really good. The delivery is sometimes slow though - took an hour tonight

Disgraceful service

Xx have had a lot of munchie boxes and never have I ever had so little kebab meat and the standard of the kebab meat was terrible Also asked for brown sauce separate which I did not receive The only reason I will order again as I know the kebab meat is usually a lot better

Perfect

Cold

Some chips had sauce on them and that wasn't ordered, not many but a few.....otherwise was fab

Joe’s 1st for choice in the Lothian’s I asked for a 16” thin crispy Garlic Bread and thays exactly what i got and it was amazing ashamed to admit it but i ate the lot, where its a once a week treat or dinner for two on the QT(mined the wrapping) or and chip roll at lunch you’ll find it al at Joe’s In Tranent The politest driver/ delivery drivers i have ever dealt with Thanks to the people for supporting joe’s you help to keep me fed!!

Food was barely warm when it arrived. Chips were soggy couldn't even eat them. Obvs the delivery guy must have had lots of deliveries before us so ours was barely edible. This hapoened before but we thought oh its been a one off unfortunately this has proved that is not the case. Thing is you pay so much more for this service but Id never do it again. My advice is if you cant pick it up yourselg then dont bother.

Over cooked and just warm.

Food arrived late and was cold

Nothing was cooked properly still doughy and raw disgusting

The best fish and chips anywhere

Perfect fish. Thanks, guys!!!!

chips were slightly warm burger soggy soaked in runny mayo

Great delivery time and food excellent

Don’t tamper withwhats not broken